baj 365 Terms and Conditions
Please read all the terms below carefully before using this platform. By registering as a member, you are considered to have agreed to all these terms.
1. Introduction and Consent
These Terms and Conditions ("Terms") apply to the baj 365 platform and all services offered through it. When you register, log in, or use the services in any way, you automatically agree to be bound by these Terms.
baj 365 is an online gaming and sports betting platform serving users in Bangladesh. The platform includes slots, live casino, sports betting, and other gaming services.
If you disagree with any part of these Terms, please stop using the platform. For more details about us, visit our About Us page.
2. Membership and Account
2.1 Registration Eligibility
The following requirements must be met to register with baj 365:
- The applicant must be 21 years of age or older.
- All information provided must be true, accurate, and complete.
- Each person may open only one account; creating multiple accounts is prohibited.
- The mobile number and email address used for the account must belong to the member.
- Re-registration is prohibited if your account was previously closed by baj 365 for any reason.
2.2 Account Responsibility
You are fully responsible for the security of your account. Keeping your password and login details confidential is your obligation. If you believe your account is being used without authorisation, notify our support team immediately.
baj 365 will not be responsible for any loss resulting from unauthorised use of an account if the member fails to report it in time.
Account Verification
baj 365 reserves the right to verify a member's identity and information at any time. Failure to respond to a verification request may result in the account being temporarily suspended or permanently closed.
2.3 Right to Close an Account
baj 365 reserves the right to suspend or close a member's account without prior notice in the following circumstances:
- Registration using false or fake information.
- Engaging in fraudulent activity on the platform.
- Operating multiple accounts by the same person.
- Misusing the bonus policy.
- Intentionally exploiting technical errors or system vulnerabilities.
3. Deposits and Withdrawals
3.1 Deposit Policy
The minimum deposit amount at baj 365 is ৳200. The platform currently accepts deposits via bKash, Nagad, Rocket, and Upay. Members must deposit from a mobile wallet registered in their own name.
Depositing from a third-party account is prohibited. Violations may result in the transaction being cancelled and the account being investigated.
Withdrawal Policy
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. Processing may take longer during verification. Available withdrawal methods are: bKash, Nagad, Rocket, and Upay.
3.3 General Transaction Terms
- All transactions will be carried out in Bangladeshi Taka (৳).
- Confirm that a deposited amount has been successfully credited to your account before using it for betting or gaming.
- If you experience any issue with a transaction, notify the support team via live chat.
- baj 365 will not be responsible for transaction delays caused by technical issues or system maintenance.
4. Bonuses and Promotions
4.1 Welcome Bonus
New members can receive a 100% bonus on their first deposit, up to ৳5,000. A 15x wagering requirement applies to this bonus, meaning winnings from the bonus can only be withdrawn after betting the bonus amount 15 times.
For example: depositing ৳1,000 gives a ৳1,000 bonus, bringing your balance to ৳2,000; you will need to place bets totalling ৳1,000 × 15 = ৳15,000 to meet the wagering requirement.
4.2 General Bonus Terms
- Each bonus offer has its own wagering requirement and expiry period.
- A member cannot use more than one bonus offer at the same time unless explicitly stated otherwise.
- Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been met.
- Attempting to claim bonuses fraudulently will result in the bonus being cancelled and the account being suspended.
- baj 365 reserves the right to modify or cancel any promotional offer at any time.
5. Gaming Rules and Fairness
5.1 Gaming Services
baj 365 offers multiple types of gaming services including slots, live casino, and sports betting. Each game is run according to the rules of its respective game developer. Game results are determined through a Random Number Generator (RNG) system that is impartial and verifiable.
5.2 Betting Policy
- A confirmed bet cannot be changed or cancelled.
- If incorrect odds or payouts appear due to a technical error, baj 365 reserves the right to cancel that bet.
- If a sports match is postponed or cancelled, the applicable policy will be followed for the related bets.
- In the event of a dispute over the outcome of any event, baj 365's decision will be considered final.
5.3 Technical Issues
If a game or bet is left incomplete due to loss of internet connection, device failure, or any other technical issue, baj 365 will decide according to the applicable policy. There is no automatic guarantee of compensation in such situations.
6. Responsible Gaming
baj 365 believes that responsible gaming is the foundation of a healthy gaming experience. We encourage members to set spending limits and to treat gaming as a form of entertainment.
Self-Control Tools
Members may set deposit limits, betting limits, or temporary breaks on their accounts if they wish. Contact us via live chat for assistance with this.
Gaming addiction is a serious matter. If you feel that you or someone you know is struggling with gaming addiction, visit our Responsible Gaming page for detailed guidance and support information.
- Gaming should never be treated as a source of income.
- Do not bet with borrowed money.
- Avoid betting while under the influence of alcohol or any other substance.
- Set a limit on how much time and money you spend each day or each week.
7. Privacy and Data Protection
baj 365 places the highest priority on protecting members' personal information. The platform uses SSL encryption technology to keep all data secure. You can find full details on how your personal information is collected, stored, and used in our Privacy Policy.
7.1 Limits on Data Use
- Members' personal information will not be sold to third parties.
- Personal information will not be disclosed except in response to a lawful request from a law enforcement authority.
- Anonymous statistics may be used to improve the performance of the platform.
Cookie Policy
baj 365 uses cookies to improve your browsing experience. Continued use of the platform will be considered consent to the use of cookies.
8. Intellectual Property and Copyright
All content on the baj 365 platform — brand logos, designs, text, graphics, software, and other elements — is protected by copyright law. No part of this content may be used, reproduced, or distributed without prior written permission.
8.1 Game Software
The games available on the platform are provided by third-party game developers. The intellectual property rights for these games remain with the respective developers. Members may play these games for personal use only.
- Reverse engineering or modifying game software is prohibited.
- Using automated software or bots to play games is strictly prohibited.
- Intentionally exploiting any vulnerability or bug in the platform is a punishable offence.
9. Limitation of Liability
To the maximum extent permitted by law, baj 365 will not be liable for the following:
- Any loss caused by loss of internet connection.
- Any issue arising from third-party software or game developers.
- Any loss caused by the member's own negligence or security failure.
- Service disruption due to unavoidable circumstances such as natural disasters, government directives, or cyber attacks.
- Losses incurred through normal betting or gaming activity.
10. Dispute Resolution and Legal Matters
10.1 Complaints Process
If you have a dispute or complaint, first contact the support team via live chat or email. baj 365 treats all complaints seriously and aims to resolve them as quickly as possible.
Right of Final Decision
In any dispute, baj 365's decision will be considered final, without prejudice to the member's lawful legal rights. If a matter cannot be resolved, members are requested to explore alternative dispute resolution before taking legal action.
10.3 Changes to Terms
baj 365 reserves the right to amend these Terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms. Members are advised to check this page regularly.
10.4 Interpretation of Terms
If you have any question about the interpretation of any part of these Terms, our support team is available in both Bengali and English, seven days a week, 24 hours a day.
11. Contact and Support
For any questions or discussion regarding these Terms, contact the baj 365 support team. Our support service is available in both Bengali and English, seven days a week, 24 hours a day.
Instant Support
Click the live chat icon on any page of the platform to contact the support team directly. Most questions are answered within a few minutes.
Detailed Complaints
For complex matters or detailed complaints, contact us by email: [email protected]
For answers to common questions, visit our FAQ section — it contains detailed answers to the questions members ask most often.